1.Scope
1-a These General Terms and Conditions of Sale apply to all sales concluded by the company “ANYTECH DISTRIBUTION” with professional buyers, regardless of any clauses to the contrary that may appear in the client’s documentation, including their General Terms and Conditions of Purchase.
In accordance with applicable regulations, ANYTECH DISTRIBUTION reserves the right to deviate from certain clauses herein through the negotiation of Special Terms and Conditions of Sale.
1-b These General Terms and Conditions of Sale set out the terms of ordering, payment, delivery, returns, and pricing for ordered products.
1-c They shall be provided without delay to any buyer upon request.
2. Account Opening – Orders
2-a Prior to placing an order, the buyer must open an account with ANYTECH DISTRIBUTION and provide the following documents:
A completed and signed copy of our account opening form and these General Terms and Conditions of Sale
A company registration certificate (Kbis) dated within the last three months
Bank account details (RIB)
A copy of the company director’s ID (both sides of the national ID card or passport)
A certificate of intra-community VAT registration
These documents must be sent by post or email to:
ANYTECH DISTRIBUTION LTD
Kemp House, 152-160 City Road, London, EC1V 2NX, United Kingdom
Email: business@anytechpro.com
2-b The buyer may place orders with ANYTECH DISTRIBUTION by phone (+44 (0) 20 38 68 08 40), via the website (www.anytechpro.com), or by email to the account manager whose contact details were provided upon account creation.
2-c An “order” refers to any request for products listed in ANYTECH DISTRIBUTION’s pricing documents that has been accepted by the company.
A contract shall only be deemed concluded once ANYTECH DISTRIBUTION receives a purchase order duly signed by the buyer. The order is then deemed irrevocable.
2-d Any request by the buyer to modify the composition or volume of a confirmed order will only be considered at the discretion of ANYTECH DISTRIBUTION and subject to availability.
Modifications shall only be accepted if notified in writing at least three (3) days prior to the scheduled delivery date and confirmed by the buyer’s signature on a new purchase order reflecting any necessary price adjustments.
In the event of modification, ANYTECH DISTRIBUTION shall not be bound by the original delivery timelines.
2-e If the buyer cancels an order for any reason other than force majeure and with the company’s agreement, ANYTECH DISTRIBUTION shall retain 30% of the total invoice value as liquidated damages.
3. Product Information
3-a ANYTECH DISTRIBUTION presents its product offerings and pricing weekly through various commercial media. Buyers may contact the company at +44 (0) 20 38 68 08 40 for further information.
3-b Product photos and graphics are non-contractual. They are for illustrative purposes only and do not constitute grounds for any liability or challenge to an order or sale. Brand names featured are the registered trademarks of their respective owners.
3-c Offers from ANYTECH DISTRIBUTION are valid while stocks last.
3-d The buyer alone is responsible for selecting and purchasing products. Incompatibility with existing equipment or other reasons preventing use shall not justify compensation or cancellation of the order.
4. Pricing
4-a Products are invoiced at the rate in force on the order date, in euros and excluding VAT. Applicable VAT will be charged at the rate in effect on that date.
Prices exclude transport, customs duties, and insurance costs, which are borne by the buyer. Shipping fees are based on the pre-tax invoice amount.
The buyer must inform ANYTECH DISTRIBUTION of any legal or tax characteristics relevant to invoicing. Failing this, invoicing will follow French legal requirements.
4-b Prices may be revised at any time due to changes in taxes, economic conditions, or pricing policies of manufacturers, wholesalers, or distributors, following prior notification to clients.
New prices shall apply automatically from the date specified.
4-c If a price increase exceeds 20% of the price known on the order date, the buyer may cancel the order by registered letter with acknowledgement of receipt within ten (10) days of being notified. Failing this, the new price shall be deemed accepted.
4-d Special pricing terms may apply depending on specific buyer requirements such as delivery terms or payment conditions. A customised commercial offer will be provided in such cases.
4-e Delivery charges depend on parcel weight and total order value. The buyer will be informed of delivery charges before confirming the order, and payment shall include product prices and delivery costs. Acceptance of the order implies acceptance of delivery charges.
5. Payment Terms
5-a Unless otherwise agreed in writing, invoices are payable in full prior to shipment, by bank transfer or by credit card.
Payments made by credit card shall be subject to an additional surcharge of three percent (3%) of the invoiced amount, to cover processing costs.
Certain clients may exceptionally be granted deferred payment terms of up to thirty (30) days net from the invoice date, subject to prior written approval by ANYTECH DISTRIBUTION. In such cases, the goods may be delivered prior to payment, but the Buyer remains strictly bound to settle the invoice within the agreed period.
5-b ANYTECH DISTRIBUTION is not obliged to deliver products unless full payment has been received. The company reserves the right to suspend obligations if payment terms are not met and may refuse to deliver to buyers with outstanding or disputed invoices.
5-c In case of late payment, a penalty of 20% per annum on the gross invoice amount will apply automatically without prior notice. A flat recovery fee of forty (40) euros will also be charged, without prejudice to additional recovery costs.
5-d ANYTECH DISTRIBUTION retains ownership of all goods until full payment is received. Any deposit paid will be retained as liquidated damages in case of non-payment, without prejudice to other legal remedies.
5-e As this is a business-to-business (B2B) transaction, the statutory 14-day cancellation period provided to consumers under the Consumer Contracts Regulations 2013 does not apply. All sales are considered final unless otherwise agreed in writing.
5-f Refunds are only granted in the following circumstances:
Proven non-conformity of the goods under Article 8;
Overpayment or duplicate payment confirmed by our accounts department;
Explicit written agreement by ANYTECH DISTRIBUTION to cancel an order.
Refunds are not granted for change of mind, ordering errors, or incompatibility with third-party systems unless such issues arise from our breach of contract.
5-g Refund Method and Timing
All refunds will be made exclusively by bank transfer, within ten (10) business days of approval. The Buyer shall provide the necessary bank details in writing.
5-h We reserve the right to dispute any chargeback where:
Goods or services were delivered as described;
The cardholder failed to follow our refund process;
There is evidence of misuse, error, or bad faith (including friendly fraud).
We request that you contact us first to resolve any payment issues before initiating a chargeback through your card provider.
5-i This refund policy forms part of our contractual terms and overrides any implied rights that do not apply to B2B transactions. Your statutory consumer rights do not apply when you are acting as a business or on behalf of a business.
6. Product Availability
6-a In order to offer a wide range of brands and products at the most competitive prices, ANYTECH DISTRIBUTION operates on a just-in-time inventory basis with its suppliers for certain product references. This may occasionally lead to delays in availability compared to the estimated delivery times.
7. Delivery – Receipt
7-a Products ordered by the buyer will be delivered, subject to availability, within one (1) to seven (7) working days from receipt of the duly signed purchase order by ANYTECH DISTRIBUTION.
This delivery period is provided for information only and is not binding. ANYTECH DISTRIBUTION shall not be held liable for any delays in delivery.
7-b Delivery delays shall not entitle the buyer to cancel the sale, refuse the goods, or claim any compensation, penalty, or damages.
7-c ANYTECH DISTRIBUTION shall not be held liable for delivery delays or suspensions due to circumstances attributable to the buyer or due to force majeure.
7-d The buyer acknowledges that delivery is the responsibility of the carrier. ANYTECH DISTRIBUTION shall be deemed to have fulfilled its delivery obligation once the goods are handed over to the carrier without reservation.
7-e Goods are delivered upon the buyer’s signature on the delivery note. The buyer is required to verify the conformity of the products upon delivery. In the absence of express reservations noted at the time of delivery, the products will be deemed to conform to the order in both quantity and quality.
Any issue with the delivery (e.g. missing items, damaged parcels, broken products) must be stated on the delivery note in the form of handwritten reservations, signed by the buyer.
The buyer must also confirm such issues to the carrier within three (3) working days by sending a registered letter with acknowledgment of receipt, clearly stating the claims.
Additionally, the buyer must notify ANYTECH DISTRIBUTION by the day after delivery at the latest:
either by email to: business@anytechpro.com
or by phone to our Customer Service on +44 (0) 20 38 68 08 40
The buyer must also provide a copy of the letter sent to the carrier.
Failure to follow this procedure and once the delivery note is signed, no claims of any nature will be accepted by ANYTECH DISTRIBUTION regarding the delivered goods.
The buyer is responsible for providing proof of any defects or shortages reported.
7-f Claims submitted as described above do not suspend the buyer’s obligation to pay for the relevant goods.
8. Returns
8-a Any claim for non-conformity must be made in writing within forty-eight (48) hours of delivery. After this period, products shall be deemed accepted without reservation. If, after inspection, ANYTECH DISTRIBUTION confirms a product’s non-conformity, the buyer may only request a free replacement or a refund of the “non-conforming” items. No other compensation or damages shall be payable.
“Non-conformity” is defined as receiving a product different from that stated on the purchase order.
8-b If the original product is no longer available, an equivalent product may be offered. The buyer retains the right to a refund as stated in clause 8-a.
8-c If the price of the replacement product is higher than the returned item, the buyer shall pay the difference. If it is lower, ANYTECH DISTRIBUTION will issue a credit note.
8-d No goods may be returned without the express prior written consent of ANYTECH DISTRIBUTION.
In case of an approved exchange, ANYTECH DISTRIBUTION will assign an exchange number to the item(s) and inform the buyer by email or phone.
Any product to be returned or exchanged must include a copy of the invoice and be sent in full, in its original packaging, by recorded delivery to:
FG LOGISTIQUE ANYTECH
574 Av. Flandres Dunkerque 1940,
02200 Villeneuve St Germain – France
8-e Return shipping costs will only be borne by ANYTECH DISTRIBUTION in cases of confirmed “non-conformity” as defined in clause 8-a.
9. Transfer of Ownership – Transfer of Risk
9-a Risk is transferred in accordance with the International Chamber of Commerce INCOTERMS. Unless otherwise stated on the invoice, orders are delivered under the “EXW – Ex Works” Incoterm.
9-b Risk of loss or damage passes to the buyer upon delivery. The buyer must insure the products at their own expense for the benefit of ANYTECH DISTRIBUTION until full transfer of ownership, and provide proof upon delivery. ANYTECH DISTRIBUTION may delay delivery until such proof is provided.
10. Product Warranty
10-a ANYTECH DISTRIBUTION does not offer a product warranty and shall not be held liable for hidden defects, malfunction, or any other fault, except in the event of non-conformity as defined in clause 8-a.
ANYTECH DISTRIBUTION does not operate an after-sales service.
10-b Products are covered by the manufacturer’s warranty only, which varies by manufacturer.
It is the buyer’s responsibility to review the manufacturer’s warranty conditions, either in the warranty booklet or other documents provided, or directly via the manufacturer’s website.
10-c The buyer may contact ANYTECH DISTRIBUTION’s customer service by email at business@anytechpro.com or by phone at +44 (0) 20 38 68 08 40 for assistance, including information on manufacturers’ after-sales services.
10-d To benefit from the manufacturer’s warranty, the buyer must always provide:
the purchase invoice issued by ANYTECH DISTRIBUTION;
the product, its accessories, and original packaging.
10-e ANYTECH DISTRIBUTION shall not be required to facilitate any exchange or repair if the manufacturer refuses warranty coverage.
10-f Any transport, handling, or inspection costs related to the warranty shall be borne by the buyer. The buyer shall not be entitled to any compensation for the unavailability of the product during the warranty process.
10-g ANYTECH DISTRIBUTION’s total liability for any claim arising out of or relating to the sale of products, whether in contract, tort (including negligence), or otherwise, shall in no event exceed the amount actually paid by the Buyer for the specific order giving rise to the claim.
Under no circumstances shall ANYTECH DISTRIBUTION be liable for indirect, incidental, or consequential damages, including but not limited to loss of profits, loss of contracts, or reputational harm.
11. Disputes
All disputes relating to the validity, interpretation, performance, termination, or consequences of these Terms and Conditions shall be submitted to the exclusive jurisdiction of the Commercial Court of Lille, France, even in cases of multiple defendants or third-party proceedings.
The Parties expressly waive the right to bring proceedings in any other jurisdiction.
12. Governing Law
These General Terms and Conditions of Sale and all sales transactions arising hereunder shall be governed exclusively by French substantive law, to the exclusion of any conflict-of-laws rules or international conventions, including the United Nations Convention on Contracts for the International Sale of Goods (CISG).
These Terms and Conditions are drafted in French. In the event of translation into one or more languages, only the French version shall prevail in case of dispute.
13. Force Majeure
Neither Party shall be held liable for any failure or delay in the performance of its contractual obligations caused by an event of force majeure.
Force majeure shall include, without limitation, strikes, lockouts, pandemics, epidemics, government restrictions, transport or supply chain disruptions, fire, flood, earthquake, natural disasters, war, terrorism, embargoes, supplier default, or any event beyond the reasonable control of the affected Party.
The Party invoking force majeure must notify the other Party in writing as soon as possible. Performance shall be suspended for the duration of the event.
14. Buyer’s Acceptance
The buyer expressly acknowledges and agrees to these General Terms and Conditions of Sale and the attached pricing. The buyer confirms having full knowledge of the terms and waives reliance on any contradictory document, including their own General Terms and Conditions of Purchase.